Frequently Asked Questions
Everything you need to know about your BOYA electronics experience.
What is the standard shipping time for orders?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery usually takes 5-10 business days depending on your location.
Does BOYA offer a warranty on electronic products?
Yes, all BOYA products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging and condition for a full refund.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products compatible with both iOS and Android?
Most BOYA microphones and audio accessories are designed for universal compatibility. Please check the specific product description for connector types like USB-C, Lightning, or 3.5mm TRS.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.